Service Description

A Support Technician in Cybersecurity is responsible for monitoring, maintaining, and securing an organization's IT systems to protect against cyber threats. They assist in identifying vulnerabilities, responding to security incidents, and implementing protective measures such as firewalls, intrusion detection systems, and endpoint protection solutions. Key tasks include user support for security-related issues, system updates, and enforcing security protocols. Strong knowledge of threat detection, security tools, and compliance standards is essential, with certifications like CompTIA Security+ and Certified Ethical Hacker (CEH) being valuable assets for career growth.