Service Description

A Support Technician in Networking is responsible for maintaining, troubleshooting, and optimizing an organization's network systems, including LAN, WAN, and wireless connections. They configure and monitor network hardware, ensure secure communication, and resolve connectivity issues to maintain system efficiency. The role involves implementing security measures, assisting users with network-related problems, and keeping detailed documentation of configurations and incidents. Strong knowledge of networking protocols, hardware setup, and security practices is essential, with certifications like CompTIA Network+ and CCNA often preferred for career advancement.